Better Homes And Gardens Buffet

Age 18-24 25-34 35-44 45-54 55-64 65 and older Gender Male Female The carton was completely sealed and the packing appeared first rate, yet there was damage to the table. There are two side panels, left and right. While the outsides are identical, the insides are not for construction purposes. The carton was packaged with two left sides and one of them was cracked down the center and warped. They were marked "B" for left and "C" for right, but they were actually two left panels. The center support leg was also missing. The shelves were worn, especially at the corners down to the bare wood. Needless to say I had to return the unit. I can't say this was Walmart's fault at all, they only re-sell these products, not manufacturer them . I have bought on-line before with no problem, Walmart should re-think about the future with this company until this furniture company has a better QA program in place. The table was great looking in the ad and the color was just what I was looking for but he quality in my opinion barely rated a "1".
Yes (6) No (3)  Report Yes (6) No (3) Hello, We thank you for bringing this to our attention. We are very sorry to hear about your experience you had with our Maddox Crossing Buffet. Customer feedback is very appreciated, Our goal is that every customer is a satisfied customer. We are working on packaging issues and quality control to ensure that these issues are controlled. If this is still an issue, we would like the opportunity to rectify the situation at your earliest convenience, please contact our Customer Service Department Team. Thank you for purchasing Whalen Furniture! Hope to hear from you. Verified purchaser The only reason that I gave this 4 stars instead of 5 is that the first that was sent was damaged. It was quite a pain repackaging for FedEx. The second one was fine and looks good for the price. The directions for assembly were not the best. Seemed to be out of order. Yes (0) No (2)  Report Yes (0) No (2) Verified purchaser The Maddox Crossing Buffet is a great choice for someone on a budget.
It met and exceeding my expectations. It was packaged well. Though the box was very heavy it was minimally damaged which was my biggest concern. I opened the package and began unpacking and inspecting all the pieces. All parts were included and well marked. The directions were fairly easy to follow and the diagrams were very helpful. The only things missing were two wood insert bolts which should have been installed from the factory. A quick trip to a local hardware store and I was back to work. It took several hours to assemble but the satisfaction of the finished product was time well spent. Yes (9) No (0)  Report Yes (9) No (0) I was looking for a piece of furniture on which to place my new printer - this buffet cabinet seemed perfect - it did not disappoint. The box was quite heavy, but I knew from the Walmart display that I was getting a quality product, nice and solid. I took my time to assemble it very carefully, the directions were very clear, everything was nicely labeled - took me about three hours.
Most people could assemble it much faster. The hardest part was putting on the doors. There wasn't pilot holes for every screw and the pilot holes there were not very noticeable - I made sure to start the holes, to make them more visible and pronounced, before attaching the doors, then all went smoothly. What Way To Turn Blinds For PrivacyA few have mentioned the two warning stickers on top being difficult to remove - they peeled right off for me. Used Furniture Memphis AreaThis is a beautiful piece of furniture, warm and appealing - I could not be more happy with it!Where Can I Buy Mirror Garland Yes (2) No (0)  Report Yes (2) No (0) Verified purchaser Sturdy- using as a TV stand for a 55 inch flat-screen Yes (0) No (0)  Report Yes (0) No (0) Verified purchaser We were searching for a new TV stand that didn't cost a fortune or wasn't cheaply constructed.
We accidentally stumbled across this buffet that could double as a TV stand. It is exactly what we were looking for! Very heavy and sturdy and looks great, too. It does require assembly but it didn't look complicated (I left the assembly to my husband, who confirmed it was not difficult). My only negative is that the brand sticker was placed on the top of the stand and it was extremely difficult to remove and we still have some goo left on it. We spent more time removing the sticker and residue than we did assembling it. We also added an under-mount light to the open shelf on the bottom. It looks great at night and highlights the items on the shelf. If you are looking for a nice looking, sturdy buffet or TV stand at a great price, this is it. We are very pleased with our purchase. Yes (4) No (1)  Report Yes (4) No (1) I love this piece, It took a while to put together but was not difficult. Directions are easy to follow and everything is labeled. Yes () No (0)  Report Yes () No (0) Upon opening the box, the first three panels taken out were either split or severely chipped.
Returned to Walmart for a full refund. The floor model in Walmart appeared very sturdy and of reasonable quality so I will try again. Unfortunately my local store only carries one of these at a time. Once one is purchased, they reorder another. I guess I will have to wait to see how the next one goes. Yes (3) No (0)  Report Yes (3) No (0) Hello, We thank you for bringing this to our attention. We are very sorry to hear about your experience you had with Our Maddox Crossing Buffet. We regret to have lost your purchase due to this purchase experience. Once again we apologize for the inconvenience we caused. Thank you for your purchase and providing your feedback. Don't get me wrong, this entire collection, which I now own, is beautiful, sturdy and very well made. I digress....why in the world would the manufacturer put HUGE stickers on the top of this buffet??? It makes no sense...and they didn't put just one, they put two!! I'm still trying to get the second one off without damaging the wood, but the residue from the first sticker still remains....
You would have gotten a 5 star rating if it wasn't for this poorly made decision! Yes (3) No (1)  Report Yes (3) No (1) As with many of the posts above the outside of the box was fine but there was a lot damage when opening the box. All the damage was on one corner of the inside of the package. 5 pieces in all, the long shelves, top, sideboard and one door. The information said to contact the manufacturer, that is what I did. However instead of sending the replacement parts they what me to return the item to Wal-Mart. It would have been much better for if they sent the parts. Now I have to try to repack, take it back, hope they have a replacement, that isn't damaged. I believe my chances would have been better if they sent me the parts. Think I'm going to ask for my money back. Yes (0) No (0)  Report Yes (0) No (0) Hello, We thank you for bringing this to our attention. We are very sorry to hear about your experience you had with Our Furniture and Service. If this is still an issue, we would like the opportunity to rectify the situation at your earliest convenience, please contact our Customer Service Department Team at 1-866-942-5362.