A. All electric and gas work must be completed by licensed plumbers or electricians. Once you have decided which contractor to use, they should file a Contractor's Work Request with Con Edison Energy Services on-line via project center. A.The following steps outline the normal requirements to secure a new service: A. We encourage all customers to refer to the website above for questions pertaining to the status of their job as most information on your case is readily available in Project Center. If the Project Center cannot answer your question, our representatives are available between 7:00AM and 3:00 PM Monday through Friday or via email. The email address can be found for your district by clicking on this link contact us. Please allow up to 2 business days for a response. A. Approximately one week after Con Edison receives a work request from your licensed contractor, you will receive correspondence indicating the name and contact number of the team handling your case.

You can also find this and other information pertaining to the status of your case on-line by clicking on this link project center and then logging in with your email and password, or registering if you are a first time user. Once logged in select the Project Status inquiry. All teams are responsible for specific geographic territories or districts, and a list of the teams and contact information can be found on-line under the contact us page. A. Yes, however all cost associated with changing the service is the customer's responsibility and must be paid before any work by Con Edison begins. A. You can also find this and other information pertaining to the status of your case on-line by clicking on this link project center. Please check this site before calling a team as most information on your case is available in Project Center. A. There are no fees associated with inspection services. Fees can be incurred for service installation work including but not limited to the following:

A. Since the cost of relocating a pole to accommodate a customer is an expense incurred solely to accommodate an individual request/requirement, it must be paid by the customer requesting or requiring the relocation, and not be absorbed by other customers.Prom Dress Rentals Miami Florida A. For Gas, on all new services and service upgrades which require the replacement of the service entrance pipe for 1 - 3 family homes, the meters must be located outdoors.Black Wrought Iron Chairs For Sale More information regarding service installations can be found on our website under Resources and the A Customer Guide to Natural Gas Service Installation - Gas Yellow BookCheap Chocolate Lab Puppies For Sale In Wisconsin

A. Since the cost of relocating a meter to accommodate a customer is an expense incurred solely to accommodate an individual request/requirement, it must be paid by the customer requesting or requiring the relocation, and not be absorbed by other customers. You or your landlord will need to hire a licensed contractor at your cost to have the wiring and/or piping moved. Your licensed contractor will need to file the necessary paperwork in Project Center prior to starting any work. A. There are no provisions for such waiver on outdoor meters for new construction. The only waiver permissible for existing structures are if the building has already received Landmark status or is within a Historic District. A. You can find Electric Blue Book or A Customer Guide to Natural Gas Service Installation - Gas Yellow Book A. Estimated timeframes will depend on the complexity of the specific work request and field conditions and will be estimated in your service layout. It depends upon several factors such as the scope of work, availability of municipal permit where required, weather conditions, etc.

Generally, if your service installation requires excavation work (in the case of gas services or underground electric lines) customers should allow up to 90 days from the time that their worksite has been inspected by Con Edison and is deemed ready for service (i.e. your water and sewer services are installed, your sleeve is installed, the job site is to within 6 inches of final grade etc.). In cases where our existing service is adequate for your upgrade needs, and you are waiting for a meter, on average the wait should be approximately 10 working days from the time Con Edison has received all required deposits, applications and completed a final inspection. A. Local building codes (City or local Municipality) require that all electric and gas work on or inside homes to be done by licensed contractors and that their work be filed for inspection with an authorized inspection authority. Con Edison is required to secure proof of inspection certification prior to providing gas and/or electric services.

Please remember that inspection and certification requirements are meant to ensure the safety of your service installation and protect the consumer.Click the question to view the answer. Click again to close. For customers who are part of the Meter Move Out Program, DTE Energy will move the meter outside at no cost. The meter will be located on the outside of the house as close as possible to the existing natural gas service line. Yes, maintenance may need to be performed on your outside meter and/or your gas service line may be upgraded. DTE Energy may charge you a fee for a location that is not over the existing gas service line. This location will need to be agreed upon by the customer and the company. The fee will be determined by DTE Energy and must be approved and signed by the homeowner prior to any construction. If you desire to change the location, contact a DTE Energy crew member in the vicinity of the area during the move and they will arrange to have a DTE planner come out to communicate this fee.

If you currently have gas service to your house, DTE Energy will regardless, of your account status turn your gas service back on after the meter has been moved to the outside. However, you are still responsible for the status of your account. DTE case managers are available to assist customers who are having trouble paying their bills or have a current balance due. Please call 1.800.477.4747 for assistance regarding your gas or electric bill. Yes, you can arrange to have an adult (18 years or older) present to grant access to a DTE Energy crew member to have the meter moved out of your house. All DTE Energy employees carry company ID. You should ask to see ID before allowing anyone claiming to be a DTE Energy employee access to your home. DTE Energy will fully repair and /or restore any related damage inside or outside the home that may occur while moving the meter outside of your house at no cost to you. DTE Energy’s restoration season runs April through October of every year.

If DTE Energy does work on your property after October, our crews will return the following season, beginning in April, to complete restoration work. In the unlikely event that you smell gas and a DTE Energy crew member is still in the vicinity, immediately contact the crew member and tell them that you smell gas. Otherwise, please leave the area and call 1.800.947.5000 from a neighbor’s house. (Note: This number is designated for gas leak reporting only). Yes, all natural gas and electric meters are DTE Energy’s property. The Michigan Public Service Commission has given DTE Energy permission to install, inspect, test, repair, turn off, relocate or remove meters and other property of the Company which is located on our customers’ property. No, DTE Energy crew leaders will go door to door once they are in the working neighborhoods to schedule appointments. DTE Energy employees and anyone working for DTE Energy will carry proper identification and you will see DTE Energy trucks on your street during this program.

We encourage you to ask to see their identification before allowing entry to your home. If you wish to verify the person requesting access to your home works for DTE Energy, please call 313.256.6227. This is a Michigan Public Service Commission (MPSC) mandated program.  This is not a voluntary program. Meters are being moved outside to improve the safety and reliability of our gas service to your home. If a customer refuses to allow DTE Energy access to their home to move the meter outside, DTE Energy will interrupt the gas service to the home.   If the gas service is interrupted, there will be a reconnect service fee of at least $500 plus a meter location fee of $850.  A total fee of $1,350 which will need to be paid before the gas service can be restored.  In order to have gas service restored, customers will need to either call 1.800.477.4747 or visit a customer service center to pay the reconnect service fees.  Once the reconnect service fees are paid, the account is in good status, and the customer allows DTE Energy access to the inside meter, DTE will then move the meter outside and restore gas service.

If a customer refuses to respond to the Final Notice of Gas Shut-Off, DTE Energy will interrupt the gas service to the home.   If the gas service is interrupted, there will be a reconnect service fee of at least $500.00 plus a meter location fee of $850.00.  A total fee of $1350.00 which will need to be paid before the gas service can be restored.  In order to have gas service restored, you will need to either call 1.800.477.4747 or visit a customer service center to pay the reconnect service fees.  Once the reconnect service fees are paid, account is in good status, and the customer allows DTE Energy access to the inside meter, DTE will then move the meter outside and restore gas service. Please make sure that you provide an accessible path to the meter that is clear and free of debris and restrain animals.  If DTE Energy crews determine that existing conditions are unsafe to perform the necessary work, you will be notified and your meter will be interrupted until conditions are made safe.