If you’ve forgotten your password, please click HERE to change it or follow the 'FORGOT PASSWORD' instructions on the Log-in / Registration page.  For security reasons we will be unable to send your password via email.   MCM Online Store is the official and direct operated online distributor for MCM products featured on this website and we unconditionally guarantee that every item we sell is 100% authentic. Please note that we are unable to comment on the authenticity of any items not purchased from MCM Online Store  Back to top All our products carry a 1-year warranty from date of purchase. If within this period you detect a fault, the product will be repaired, or if necessary, replaced at no extra cost (an original proof of purchase will be required). We also offer a repairs service for products outside of their warranty, for a fee. or 1-855-MCM-1976 for more information.   Please visit our Size Guide HERE for help in determining your appropriate size.   

MCM offers seasonal sales twice a year. To receive notifications for exclusive, personalized invitations prior to the start of our sales, as well as for other promotions and events, please click here. Please note that we are unable to offer price adjustments on items originally purchased during a sale, or on any special promotional items that have been temporarily reduced in price. All sale items are final sales and will not be exchangeable or refundable.   We do not offer price adjustments or price matching.   You don't have to create an account to purchase products in the MCM Online Store. However, registration comes with the following benefits: To create an account, simply click HERE.    MCM insures all items against theft and accidental damages while in transit to the designated shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you refuse the delivery, or make a note that you are accepting a damaged box when signing for the package.

or call us at 1-855-MCM-1976.   Once you have successfully placed your order, you will receive an order confirmation via email. Please be aware that even if an item has been added to your shopping cart, it can still be purchased by another customer until you have completed and processed your order online. So, be sure to obtain the products you are seeking by completing your selections, finishing the checkout process and receiving your order confirmation. Only the order confirmation email confirms the receipt of your order. Once your order has been accepted and dispatched, you will receive a separate email notification with the shipping information.    Receipt of the Order Confirmation email lets you know that your order is being processed. The Shipping Confirmation email tells you that your order has left the warehouse and is on its way to your shipping address.   We work closely with our shipping partner to minimize any shipping delays, however before we are able to dispatch your purchase, we may need to confirm your details with your bank or credit card issuer.

Our delivery time starts from the moment an order is accepted and includes two business days during which your items will be processed and dispatched by our warehouse. Please note this may take longer during our sale periods or other high-peak seasons. Expedited shipping orders must be placed by 11 am EST in order to be shipped within the same day. We offer complimentary ground shipping to addresses within the United States. Hotels In Kansas City Mo With Hot Tub SuitesFor expedited shipping service within the United States, the costs are:Pink Velvet Curtain Fabric UPS 2 Day Shipping - $25.00Blue Batik Curtains UPS Next Day Shipping - $35.00 Please note that we require an adult (over 21) signature for all deliveries and therefore do not ship to PO Boxes.  

Once your order has been processed and shipped, you will receive an e-mail confirmation with your shipping details and the respective tracking number. If you have set up a personal account at the MCM Online Store, you will be able to view and track the status of your shipment in My Account If you are not yet registered, you can still track your orders with your order tracking number, HERE. To facilitate ease in tracking your order, we invite you to sign up HERE  Back to top Unfortunately, after receipt of the Shipping Confirmation email, you will not be able to change/cancel your order .For technical reasons, it is not possible to change your order once it has shipped. We therefore ask you to please check your shopping bag carefully before finalizing your order. or at 1-855-MCM-1976 for additional support.   There is no minimum dollar amount that has to be ordered and no maximum value that your order cannot exceed. Please note, however, that MCM reserves the final right to accept (or refuse) your order as indicated within the TERMS AND CONDITIONS of our site.

Please also note that clients will not be able to fill their shopping bags with more than 10 items per order.   All items purchased in the MCM Online Store can be returned within 30 days of receipt except for sale priced and Final Sale items. To return an item, please fill out the packing slip included in your package and affix the prepaid UPS shipping label to the outside of your carton. All returns must be in their original condition and packaging, have tags attached, authenticity cards and original proof of purchase enclosed, be complete with all parts and accessories, and have been purchased within the United States. Indicate your reason for returning the goods on the return form and send it to us along with the items. Keep the proof of postage containing the tracking number of your parcel until receipt of the refund for your return. Please note that it may take up to one billing cycle for your credit to appear on your account. Your return package will be accepted at any UPS service provider or other locations that accept UPS packages for shipment.

For more information, please visit our Shipping & Returns page HERE   Back to top All full priced item(s) can be returned within 30 days of receiving your order. Returns outside this timeframe may be accepted at the sole discretion of MCM.    Once your return has been checked and processed at the warehouse, you will be notified via e-mail. The refund will be processed to the credit/debit card or account originally used for payment. Refunds may take up to one billing cycle to appear on your bank statement, depending on your bank or credit card issuer.   Once your return has been checked and processed by our warehouse you will receive a notification by e-mail. The refund will be processed to the debit or credit card originally used for payment. Refunds may take up to one billing cycle to appear on your bank or credit card statement, depending on your bank or credit card issuer. Please note that if you have received a gift and would like to return it for a refund, the person who originally purchased the gift will receive the refund.